Last updated: 16 October 2026
This Shipping Policy explains how Amina Boutique delivers orders placed at aminaboutique.shop. It forms part of our Terms of Service and does not affect your statutory rights.
Where we deliver
We deliver to addresses in the United Kingdom only, which covers England, Scotland, Wales and Northern Ireland. We do not currently ship outside the United Kingdom, and checkout will not offer a delivery option for addresses elsewhere.
Deliveries to the Scottish Highlands, Scottish islands, Northern Ireland and other remote UK locations are charged at the same free rate, but they can take longer to arrive.
Delivery charges
Standard delivery is free on every UK order. There is no minimum spend. The delivery charge, which is £0.00 for standard delivery, is shown at checkout before you pay.
Processing and dispatch
Orders are prepared and dispatched on working days. In this policy, working days means Monday to Friday, excluding UK bank holidays. Orders placed after the end of a working day, at weekends or on bank holidays are processed from the next working day.
Our boutique opening hours are for customer contact and are not the same as our order-processing hours.
When your order leaves us, we will send a dispatch confirmation email to the address you gave at checkout.
Delivery timescales
Delivery times depend on the delivery service used and on your location. Any delivery estimate we give you, at checkout or in your dispatch email, is an estimate and not a guaranteed delivery date. Unless we agree a different delivery date with you, we will deliver your order within 30 days of accepting it, as UK consumer law requires.
If we cannot meet that deadline, or a delivery date that was essential and agreed with you, you may treat the contract as ended and receive a full refund.
Tracking
Where the delivery service used for your order provides tracking, we will include the tracking details in your dispatch email. Not every service provides tracking, and tracking updates are supplied by the delivery service rather than by us.
Checking and correcting your address
Please check your delivery address carefully at checkout. If you notice a mistake, email info@aminaboutique.shop as soon as possible with your order number and the correct address. We can update the address only if your order has not yet been dispatched. Once a parcel has left us, we may not be able to redirect it.
Delays
Occasionally deliveries are delayed by events outside our control, such as severe weather or disruption within the delivery network. If we become aware of a significant delay to your order, we will contact you. If your order is late, please get in touch and we will help.
Missing parcels
If your tracking shows your parcel as delivered but you cannot find it, please check with neighbours and any safe place first. If it still cannot be found, contact us within a reasonable time with your order number. Goods remain our responsibility until they are delivered to you or to a person or place you nominated, so we will investigate with the delivery service and, where your parcel is lost, send a replacement or give you a refund.
Damaged deliveries
If your parcel arrives damaged, or an item inside is damaged, faulty or not what you ordered, please email us with your order number and, if possible, photographs of the item and packaging. We will arrange a replacement, repair or refund in line with our Return and Refund Policy and your rights under the Consumer Rights Act 2015. Telling us quickly helps, but it does not reduce your legal rights.
Contact us
Amina Boutique
173 Beeston Rd, Leeds LS11 7AN, United Kingdom
Email: info@aminaboutique.shop
Phone: +44 7466 381570
Opening hours: Monday to Saturday, 10:00 AM to 5:30 PM; closed Sunday (UK time).
Our address is for business contact. Please do not send returns to it unless we have confirmed in writing that it is the correct return address for your order.